Business Partner Notification
How will your agency notify business partners in the event of a disaster? Your Plan should include or consider:
- What if you need to cancel, coordinate, or have services moved to another location? Gather contact information, including telephone numbers, addresses, e-mail addresses, etc., on your agency´s business partners. You may need this information even if you can´t access your building(s).
- Who are your routine business partners? Bring them into your plan. These entities may be able to assist you plan for the coordination of services and/or changes in location or services. They may want to make your agency’s plan a part of their business resumption plan. If your agency’s business partners are not informed about your potential needs in the event of a disaster, they may not be fully prepared to assist you to respond.
- Use your business partners as a resource for alternative sites of operation (hot or warm sites), relocation assistance, equipment, supplies, and fixtures you will need to recover from a disaster.
- Consider the disaster that also affects your agency’s business partners. What if these partners provide your agency with critical services, supplies, etc? Has your business partner included your agency’s operations in their business resumption plan? Do they have a business resumption plan? Work with your agency’s business partners in advance to make arrangements that will aid in continuation of state business.